Digital Waybill

If you can provide us with some information about your computer and your Digital Waybill installation, we can provide a better estimate of how long the version 5.0 update will take.

There are 4 pieces of information required to get a better idea of how long the update will take:

The size of files in the Digital Waybill folder

- The computer's CPU model
- The computer's C drive type
- The size of files in the Digital Waybill folder
- The computer's internet speed

Press the Windows key on your keyboard (between the <code>ctrl</code> and <code>alt</code> keys on the bottom left of the your keyboard). This will open the Start Menu. Type in "system information" and this should show a matching option with a computer icon. Click on this.

This will open a new window. Look for the line that says <code>Processor</code> and write down what it says next to it. You can also take a screenshot or picture of the whole row like this:

- Press the Windows key on your keyboard (between the <code>ctrl</code> and <code>alt</code> keys on the bottom left of the your keyboard). This will open the Start Menu. Type in "system information" and this should show a matching option with a computer icon. Click on this.
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- This will open a new window. Look for the line that says <code>Processor</code> and write down what it says next to it. You can also take a screenshot or picture of the whole row like this:
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Press the Windows key on your keyboard to open the Start Menu and type in "optimize drives". This will show an option like this that you can click:

This will open a new window. Look for the <code>C:</code> drive and note down the <code>Media type</code>. You can also take a screenshot or photo like this:

- Press the Windows key on your keyboard to open the Start Menu and type in "optimize drives". This will show an option like this that you can click:
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- This will open a new window. Look for the <code>C:</code> drive and note down the <code>Media type</code>. You can also take a screenshot or photo like this:
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Getting the size of Digital Waybill files:

Open the folder where Digital Waybill is installed. There are 2 ways of doing this.

- If you have a shortcut for Digital Waybill on your desktop, right-click on it and select the option for "Open file location". This will open the Digital Waybill folder.
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- If you don't have a shortcut on your desktop, you can open the file explorer.
  - At the top, there is an address bar. Click on an empty part of the address bar so you can type into it. Delete the text already there and type in <code>%appdata%</code>. Then press the <code>Enter</code> key on your keyboard.
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  - Look for the folder named "Digital Waybill Order Panel" and open that folder.
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In the Digital Waybill folder, find how many numbered <code>FileAttachmentDatabase</code> files there are and note down the highest number. For example, the highest number in this screenshot is 3:

- Open the folder where Digital Waybill is installed. There are 2 ways of doing this.
  - If you have a shortcut for Digital Waybill on your desktop, right-click on it and select the option for "Open file location". This will open the Digital Waybill folder.
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  - If you don't have a shortcut on your desktop, you can open the file explorer.
    - At the top, there is an address bar. Click on an empty part of the address bar so you can type into it. Delete the text already there and type in <code>%appdata%</code>. Then press the <code>Enter</code> key on your keyboard.
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    - Look for the folder named "Digital Waybill Order Panel" and open that folder.
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- In the Digital Waybill folder, find how many numbered <code>FileAttachmentDatabase</code> files there are and note down the highest number. For example, the highest number in this screenshot is 3:
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There should be a box on top with a button for "RUN SPEED TEST". Click that button and wait for the test to run.

Note down or take a screenshot or picture of the resulting numbers.

- Go to Google and search for "speedtest".
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- There should be a box on top with a button for "RUN SPEED TEST". Click that button and wait for the test to run.
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- Note down or take a screenshot or picture of the resulting numbers.
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Once you have these 4 pieces of information, email us at <code>support@digitalwaybill.com</code> so we can provide a better estimate of how long the upgrade will take.